Frequently asked questions

Why Eppli?

 

Eppli is your partner for purchasing and selling art and valuables.

Make use of our experience and take advantage of our services.

Click here to learn more about us.

 

Our Eppli-Experts including art historians, gemologists, jewelry and watch experts as well as specialists for coins, evaluate and appraise your possessions free of charge.
If you submit the details of your object here, we are happy to provide a preliminary, non-obligatory estimate.

In general, all art and valuables that are in good condition can be sold in an auction including paintings, sculptures, European and non-European art, porcelain, silver, oriental rugs, musical instruments as well as vintage fashion and accessories from renowned designers. Buying and selling gold, coins and jewelry is part of the core of our business. We can also evaluate properties and cars.

Anyone can participate in our auctions, provided they are legally allowed to purchase and conduct business affairs according to German law (BGB).

You can bid online through our Live Bid System from anywhere in the world. You can also submit absentee bids for upcoming auctions on our website through our online catalogue. Please note that you must register on our website in order to submit absentee or online bids.

All bids are legally binding once submitted and cannot be withdrawn.

Anyone can purchase from our online shop provided they are legally allowed to purchase and conduct business affairs according to German law (BGB).

The art and valuables we sell in our auctions are normally second-hand items. In some cases, however, we auction items from insolvency proceedings or similar consignments that include new items.

The items in our online shop are also mostly second-hand.

Once you’ve filled your online shopping cart with the items of your choice and proceeded to check out, you will receive a preliminary confirmation of the sale. Once we have confirmed the availability of the items in question, you will receive an invoice that must be paid by bank transfer. This invoice will include any relevant shipping costs. It is also possible to come directly to one of our stores to pay and collect your items.

Please note that the listed price includes our buyer’s premium. This means that all the prices you see on our website and in our catalogs are the final prices!

Our goal is to make your participation in our auctions and your shopping experience in our online shop as clear and simple as possible. This is our way of improving our customer service and ensuring clarity for our customers.

If your bid is the winning bid, you can collect your purchased item after paying or have it shipped to you.

As our assortment consists of one-of-a-kind pieces, it is not possible to establish standard flat rate shipping prices. The calculation of the shipping costs depends on the value of the item, the insurance, the specifics of the item (size, weight, condition, etc.) and the shipping destination.

Of course you can also come to one of our stores in person to pick up newly purchased items. To see which locations this service is offered at, click here.

You can also have your purchased items picked up and transported from a shipping company of your choosing. In this case, we are happy to package your items and prepare them for transport.

Please be aware that all purchased items must be collected in a timely manner to avoid being charged storage and processing fees, as well as taxes and insurance costs.

Payment methods
In our stores we accept all standard payment methods.
Purchases made in our online shop must be paid in advance by bank transfer. This payment model is the simplest way of avoiding problems for you and for us!
Please note that items will only be shipped once payment has been received.

Südwestbank Stuttgart | BLZ 600 907 00 | Kto.Nr. 629 383 006

When large or bulky items are purchased we are happy to offer our services for transportation. Click here for more information!

We are happy to arrange an appointment for house calls. Please fill out the relevant online form to send us your inquiry.

We’re happy to help! Give us a call:
Tel.  +49 711 / 2 36 94 42.